search
Search

Enter keywords to search for products, blog posts, and more.

How we work

HOW WE WORK

Inquiry & Consultation

ell us your project type, building height, concrete volume, and site conditions. Our engineers respond within 24 hours with equipment recommendations.

Material & Structure Recommendation

We configure the right equipment package — pumping, placing, batching, hoisting — matched to your project requirements and local chassis/regulatory needs.

Sample Development

Equipment is built in our Haining factory under 6S management and ISO 9001:2015 quality control. Every unit passes full-load testing before shipment.

Bulk Production & Quality Control

We handle export packing, customs documentation, and container loading. For large packages, we coordinate multi-unit shipment scheduling.

Packing & Shipping

Our service team or local overseas office arranges installation, commissioning, and hands-on operator training at your jobsite.

After-Sales Support

3-minute response to service requests. Remote diagnostics via intelligent monitoring system. Spare parts available from our overseas offices for fast local delivery.


Service & Support

We provide full-cycle support from technical consultation to long-term equipment maintenance. Our service network covers the Middle East, Africa, Southeast Asia, and South America through our own offices and trained local teams.

Pre-Sales Technical Consultation

Equipment selection, pumping layout planning, crushing line configuration, and project-specific solution design based on your site conditions.

On-Site Commissioning

Our engineers travel to your jobsite for equipment installation, system debugging, and safety inspection before handover.

Operator & Mechanic Training

Hands-on training for your operators and maintenance crew — covering daily operation, routine maintenance, and common fault handling.

Spare Parts Supply

Full inventory of wear parts and key components. Available from our China warehouse and overseas offices in Dubai, Ethiopia, Indonesia, and Malaysia.
After-Sales Service Hotline

After-Sales Service Hotline

For any equipment issues, contact our after-sales team.
We respond within 3 minutes and provide solutions within 24 hours.

+86 400-088-0573


Email

service@truemax.cn

WhatsApp

+86 15888872611

message